FAQ on problems and errors that occur during the Voice Library or Piapro Studio installation are listed.

Category :Error when installing voice library or Piapro StudioSupport
Onening the downloaded installer, “”NSIS Error”” appears.

NSIS_Error means that the installer file is broken. Check your environment again and try downloading again. ・Check the data speed ・Check the settings of your internet environment ・Download with another browser(Google Chrome is recommended) Depends on the time that you download, there is a possibility that you fail to download because of the access concentration. In this case, download again later.

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Category :Error when installing voice library or Piapro StudioSupport
Studio One The massage “”The signeture is broken or invalid”” appears.

If it’s a simple alert message of the digital signature, you can execute your software. Review your environment or setting (use other browser and download again, etc.).

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Category :Error when installing voice library or Piapro StudioSupport
Studio One Artist Piapro Editionの製品登録後、自動的に製品ページに移動しません

お使いのブラウザによっては、Studio One Artist Piapro Editionの製品登録を行った後、すぐに登録が反映されない場合があるようです。Studio One Artist Piapro Editionのインストールガイド通りに、Presonus社のサイト上でプロダクトキーを製品登録が完了した後、自動的に製品ページに移動しない場合は、しばらく時間を置いた後、下記手順で「Studio One 3 Artist OEM」が登録されているかご確認ください。 1. Presonus社のサイトを開いているブラウザを一旦終了させる 2. ブラウザを開きなおす 3. 再度Presonus社のユーザーページにログイン https://my.presonus.com/auth/login 4. ユーザーページ中部にある最近の購入履歴に「Studio One 3 Artist OEM」が登録されているか確認 ※最近の購入履歴にない場合は、ページ右上のボタンから「Myプロダクト」ページを開き、「ソフトウェア」タブの製品一覧をご確認ください。

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Category :Error when installing voice library or Piapro StudioSupport
I fail to install the Piapro Studio.

Check below when you fail to install the Piapro Studio. ■ Windows ・Install with the individual installer. Install again with the individual installer in the directory below.    64bitOS : Crypton Software Installer (64bit) → PiaproStudio → ja-JP → PiaproStudioInstaller x64.msi  32bitOS : Crypton Software Installer (32bit) → PiaproStudio → ja-JP → PiaproStudioInstaller.msi ・Finish the resident software such as security software temporarily. When the resident software such as security software is operating, finish it temporarily and insetll again. ・Execute as a administrator. Log-in to the account that has the administrator rights and execute with the installer “execute as an administrator” in the context menu. ■ Mac ・Finish the resident software such as security software temporarily. When the resident software such as security […]

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Category :Error when installing voice library or Piapro StudioSupport
I can’t resister the Studio One Artist Edition.

When you resister the Studio One Artist Edition, if you can’t enter the product key or you fail to resister, check below. ・ You entered wrong product key. Check the entered product key whether it isn’t wrong(28 digits alphanumeric characters without hyphen). Pay attention especially to similar alphanumeric characters. For example number “0” and english character “o”, number “8” and english character “B”, capital letter “I”, small letter “l” and number “1”. ・ Enter with half-width characters. If you entered the product key with full-width characters, enter it with half-width characters. ・ Use another browser. Depends on the browser, you may not enter the product key correctly. In this case, […]

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I fail to install the sample contents of the Studio One.

When you fail to install the sample contents of the Studio One, download the Soundset file from the user account page of the Website of Presonus with the procedure below and install manually by dragging and dropping the Soundset file. 1. Log in to the user page of the Presonus. At the Website of Presonus below, enter registered e-mail address and password and log in to the user page. https://my.presonus.com/auth/login 2. Open the product page of Studio One Artist OEM. Open the page of “Studio One Artist OEM” from the recent purchase history in the middle of user page. *When there isn’t in the recent purchase history, open it from […]

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Category :Error when installing voice library or Piapro StudioSupport
I get the CRC error massege when I install the the VOCALOID voice library.

Check below if you have cyclic redundancy check (CRC) error when you install the VOCALOID voice library. ・Compatibility with your DVD drive. If you have multiple DVD drive, install using another DVD drive. Therefor, the installer disk of VOCALOID3 voice library and VOCALOID4 voice library of crypton product is the single-sided dual-layer type, Check your DVD drive whether it adjust to read it. ・There isn’t enough free space in the install directory. Check the space of the install directory whether it isn’t insufficient. ・Copy the contents of the installer disk to the local PC and execute the install. Once copy the contents of the installer disk of the VOCALOID voice […]

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Category :Error when installing voice library or Piapro StudioSupport
How to install MEIKO V3 on Mac when “MEIKO V3 Installer” doesn’t Start-Up.

When [MEIKO V3 Installer.app] doesn’t start-up, please install MEIKO V3, Piapro Studio and VOCALOID API by following the steps below. 1. Open [SOFTWARE] folder that is located in the same location as [MEIKO V3 Installer.app] is. 2. Install all the installers listed below. VOCALOID API V3.0.1.14 Installer.pkg VOCALOID3 MEIKO V3 Dark Installer.pkg VOCALOID3 MEIKO V3 English Installer.pkg VOCALOID3 MEIKO V3 Power Installer.pkg VOCALOID3 MEIKO V3 Straight Installer.plg VOCALOID3 MEIKO V3 Whisper Installer.pkg Piapro Studio Installer.plg 3. Once installation of all the installers is complete, start-up [VOCALOID License Manager] software then activate it. ※[VOCALOID License Manager] software is installed in the location below. Finder > Application > VOCALOID > VOCALOID License […]

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Category :Error when installing voice library or Piapro StudioSupport
(Japanese) [Mac] インストールエラー「パッケージリストのロード中にエラーが発生しました」

Mac版のVOCALOID3ソフトウェアのインストールの際、「パッケージリストのロード中にエラーが発生しました」のエラーが表示される場合は、インストーラーと同じ場所の「SOFTWARE」フォルダに入っている全インストーラー(.pkg)を、順番にインストールして下さい。

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I fail to install the VOCALOID voice library.

・Check your PC whether it fulfill the minimum operating environment of the VOCALOID software. In order to use the software products, the specification(OS/CPU/RAM memory/etc.) of your PC needs to fulfill the minimum operating environment. The PC that doesn’t fulfill it may not operate Piapro Studio correctly. Check the specification of your PC whether it fulfill the minimum operating environment for the VOCALOID products. *The supported OS will be changed owing to the end of support or some another reasons. ・You don’t have writing rights for Windows system folder and registry When you install the VOCALOID voice library, log-in the account that has administrator rights, and execute “setup.exe” at “execute as […]

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